Guide
What those quality percentages on an agency profile actually mean
“Patients got better at walking” is an outcome rate, not a guarantee about your parent.
Key takeaways
- Percentages are agency-level rates from CMS reporting periods, with footnotes when data are thin.
- National-rate categories (better / same / worse) exist for discharge to community and preventable hospital use.
- Spending relative to national average is not a quality grade by itself.
Read three numbers together
Timely start of care tells you about operations. Walking and bathing improvement tell you about functional outcomes. Hospitalization and discharge-to-community categories tell you about how often people bounce back to the hospital. Together they are a sketch, not a verdict.
HomeAide shows the values as they appear in the CMS agency file. We do not re-score agencies.
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